Hotel Monville, in the heart of Montreal’s trendy city center, is Canada’s most innovative property. It opened with automated rapid-check-in kiosks, room service delivery robot, high-speed Wi-Fi connectivity and Quantum RFID BLE enabled electronic door locks from dormakaba. The 269-room Hotel Monville is a four-star hotel, a member of Preferred Hotels & Resorts and ideal for business travelers and tourists who want to immerse themselves in the Montreal experience. dormakaba is a total solution provider for the hospitality industry. Its products include secure Saflok™ and Ilco™ electronic door locks. dormakaba is one of the top three companies in the global market for access and security solutions.
“Hotel Monville is close to The Palais des congrès de Montréal international convention center. Most of our guests are experienced business travelers who value a fast check-in. dormakaba plays an essential role at our property,” said Jean-Cédric Callies, sales and marketing director for Hotel Monville. “Our automated kiosks check guests in with a few key strokes and issue a secure RFID keycard to open their door equipped with dormakaba locks. dormakaba’s electronic access system integrates with our property PMS and is secure, easy to use. All our guests value dormakaba’s reliability. We have never had a guest report difficulty accessing their room.”
Monville is the first and only hotel in Canada to provide room service using an autonomous delivery robot that carries orders directly to guest rooms. “Guests order food and beverages from their TV and their order can be delivered by robot in seven minutes,” Callies said. “Our lobby is staffed to assist guests, but our kiosks and dormakaba RFID electronic locks work perfectly. We program Monville’s robot to provide custom greeting messages to welcome specific business meeting members.
“Hotel Monville is an example of where business properties will be in the future,” said Stephen Pollack, dormakaba vice president of marketing. “Their processes are focused on providing guests with fast service that creates trust and drives repeat business. dormakaba’s Quantum RFID BLE enabled locks play an important part in keeping Monville’s guests secure.”
dormakaba is a total solution provider for the hospitality industry. Its extensive product portfolio gives architects, developers and property managers creative and operational freedom with versatile technology design solutions. Its systems address the functional needs of any hotel type by controlling and monitoring access at every entry point. dormakaba's guest-centric solutions merge security with convenience to create a safer more welcoming environment that enhances the overall guest experience.
dormakaba makes access in life smart and secure. As one of the top three companies in the industry, dormakaba is the trusted partner for products, solutions and services for access to buildings and rooms from a single source. With strong brands such as Dorma, Kaba and Best in its portfolio, the company and its numerous cooperation partners are represented in over 130 countries worldwide.
dormakaba is listed at the SIX Swiss exchange, is headquartered in Rümlang (Zurich/Switzerland) and generated a turnover of over CHF 2.8 billion with more than 16,000 employees in financial year 2017/18.
For more information about dormakaba USA Inc., please visit www.dormakaba.com.
About Hôtel Monville
Located at the heart of Montréal’s Quartier international on De Bleury Street, Hôtel Monville is a four-star hotel that targets both business people and tourists seeking to immerse themselves in the Montréal experience. Opened in 2018, Hôtel Monville is the first Canadian hotel to offer robot-operated room service and automated check-in services featuring a room key distributor. The brainchild of the same group that made the Hôtel Gault a reality, Monville has completely reimagined the customer service experience, making it even more technologically savvy. With every stay, clients are provided with an immersive and distinctly “Montréal” experience in a unique setting and design. The hotel features 269 rooms, 54 of which are suites, as well as a Grab & go restaurant, a bar, conference rooms and a terrace that provides clients with breathtaking views of the city. www.hotelmonville.com
Julie Keyser-Squires, APR
609 SW 8th Street, Ste 600
Bentonville, AR 72712
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