Go Moment®, the world’s leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, with its breakthrough smartconcierge Ivy®, today announced that it will be hosting a free webinar on March 27th at 11:00 am PDT for the casino resort industry on new regulatory restrictions and compliance requirements involving SMS guest messaging.
SMS (text) messaging guests is a low-cost, high value way to communicate with casino resort guests for marketing and guest services reasons, but the world of text messaging is also riddled with regulations and guidelines from cell phone carriers and the FCC. In this webinar, Go Moment will lead the compliance discussion and cover how to remain compliant with the Telephone Consumer Protection Act, carrier guidelines, and state regulations to ensure casino resorts do not end up paying an unintended price for breaking the rules. The presentation will be led by Go Moment CEO Raj Singh and expert casino marketing consultant Darren Withers. Pre-registration is required.
“Casinos everywhere are looking for revenue diversification and managing guest relations beyond the gaming floor,” said Singh. “Leveraging SMS technology on and off the gaming floor helps facilitate communications, efficiencies, revenue and satisfaction that keeps guests coming back, but casinos also face unique regulations they must adhere to. We want to help explain the risks and rewards that come with this kind of guest engagement, and that’s our motivation for hosting this webinar.”
Co-presenter Darren Withers is Tier 1 Certified by the Mobile Marketing Association and owner of NV Strategies, a casino resort marketing digital consultancy. He brings his domain expertise in SMS, mobile app deployment, and other digital marketing strategies to this webinar discussion.
Go Moment’s Ivy is currently deployed at over 30% of hotel rooms on the Las Vegas strip and within most hotels across the Caesars Entertainment portfolio. This timely webinar also preceeds the upcoming April 1st – 4th National Indian Gaming Associations (NIGA) conference in San Diego, at which Go Moment will be participating. NIGA attendees and media interested in setting up a meeting with the Go Moment team are invited to contact firstname.lastname@example.org.
To learn more about Ivy and Go Moment, visit GoMoment.com.
About Go Moment™
Ivy®, powered by Go Moment®, is the world's first smartconcierge for hotels. Ivy brings together human expertise and machine intelligence in a seamless experience for the guest. Via messaging, Ivy answers routine guest questions like “What’s the Wi-Fi password?” in less than one second, reducing calls and disruptions to the hotel staff. Ivy provides conveniences like fulfilling guest requests, booking restaurant reservations, and accessing offers that enhance the guest experience from anywhere, at any time. Ivy has served tens of millions of guests, and she’s often recognized in TripAdvisor reviews for providing exceptional service.
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