Trivago Misled Consumers

Trivago Misled Australian Customers on Hotel Pricing, Court Finds - The Guardian

Excerpt from The Guardian

Travel website didn’t show the cheapest deals for rooms but promoted advertisers who paid the biggest fees

Travel website Trivago misled consumers about cheap hotel deals on its website and in advertising, a federal court judge has ruled.

The Netherlands-incorporated company didn’t actually show customers the cheapest deals for hotel rooms but promoted advertisers who paid the biggest fees.

“Contrary to the impression created by the relevant conduct, the Trivago website did not provide an impartial, objective and transparent price comparison service,” the federal court justice Mark Moshinsky said on Monday.

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