Avendra Launches 'Avendra Services Group' Delivering Customers Expertise and Flexibility

Valuable New Services Include Purchasing Information & Analysis, Quality Assurance Expertise and More

Avendra Avendra, the hospitality industry’s largest procurement services company, announced the launch of its newest business—Avendra Services Group (ASG). ASG will offer customers access to the increasing array of services developed by Avendra since its launch in 2001. These services can be purchased on a standalone basis, or packaged with Avendra’s core procurement offering, which give customers access, service and support to a $2 billion supply chain of goods and services.

“We discovered that customers wanted more flexibility in working with Avendra. Access to our suppliers and contracts is a fantastic asset to our customers, but just as important is our expertise and the related services we’ve created – we can now provide customers the ability to customize a unique solution.” said Dennis Baker, president and CEO of Avendra. “For example, a hotel management company might only want to utilize our data analysis tools to help them figure out which of their properties are not buying corporate-specified products. Using our advanced reporting systems, we can now provide this information on a standalone basis through ASG. Customers do not have to sign up for the entire Avendra procurement package to tap into Avendra’s procurement expertise and utilize these new services.”

Avendra Services Group’s offerings are organized in six service lines:
- Specification Development Services
Avendra can help establish standards and evaluate the best quality products and brands to achieve specific business strategies.
- Purchasing Information & Analysis
Avendra’s sophisticated reporting and analytical tools provide valuable insight into spending patterns, supplier performance and incremental savings opportunities.
- Quality Assurance Audits & Services
Avendra’s highly trained and experienced team will ensure supplier qualifications and performance, audit food handling processes, and help develop customize QA programs.
- Customer Support & Services
Avendra’s customer support teams ensure customers get value as quickly as possible and also make sure longer-term value is realized through corporate, location-specific and phone based support.
- Operational & Best Practices Consulting
Avendra draws on industry and functional expertise to help businesses enhance a wide range of operational practices—from improving back-of-the-house operations to conducting benchmarking studies.
- Custom Contracting Services
- Avendra can provide custom contracting for any product or service at the corporate-level or at key locations. Additionally, Avendra can develop supplier diversity programs and reporting to help achieve minority supplier goals.

About Avendra
Avendra is North America’s leading procurement services company serving hospitality-related industries. Avendra customers gain access to contracts leveraging $2 billion of annual purchases, expert advisory services and in-depth purchasing data and analysis. Through Avendra, customers obtain substantial savings on their purchases and other value added services to improve their operations and bottom line results. Formed in 2001, the company is headquartered in Rockville, MD and has regional offices throughout the United States and Canada. For more information, please call toll free, (866) AVENDRA, visit www.avendra.com, or email inquiries to info@avendra.com .

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