Owner Operator Lodging Industry Inc. Grows by Exceeding Brand Standards
24-property hotel company builds loyalty by delivering value, guest security
Ohio-based owner operator Lodging Industry, Inc. did not start out in the hotel business. Thirty-five years ago it opened a restaurant. That operation was so successful the company decided to build a hotel next door and its hospitality business has grown ever since. Today Lodging Industry, Inc. owns 24 franchised and independent hotels and a restaurant group, achieving success with a company policy of offering their guests comfort, safety and value.
'We operate Days Inns, Fairfield Inn and Suites, Super 8, Best Western, Comfort Inns, Red Roof Inns and Sleep Inn flags, and we make it a practice to exceed brand standards in every area including guest security,' said Lodging Industry, Inc. VP of Operations Ralph Ruta. 'Our company puts guests first and that means providing amenities that may not be brand mandates, such as having Challenger(TM) guest safes from > Hospitality Safe Corporationhotel safes but works with Hospitality Safe Corporation now because of its superior customer support and more reliable Challenger series electronic safes.
Because of the conscious attention it pays to visitors' comfort and safety a large percentage of Lodging Industry Inc.'s business is repeat guests. 'Travelers who stay at any our properties know they will find a clean rooms and a secure environment and that builds a family of loyal guests,' Ruta said. 'Likewise, we only do business with top vendors that deliver the best products and services. When choosing a guest safe partner, we tested several safes before selecting the Challenger series for our properties.' Ruta noted that Challenger safes have a seven-year guarantee and are the most reliable units he has used. The units are easy to install, and if a guest accidentally locks themselves out it takes just minutes to correct the mistake.
'Before we put Challenger safes in all our properties we installed them in one hotel for a year as a test - they worked perfectly,' said Ruta. 'Hospitality Safe's service is fast and professional, and as a result, we have continued to roll out Challenger safes in all our 1,600 rooms during the past four years.'
Headquartered in Elyria, Ohio, Lodging Industry, Inc. is a family-owned company serving the hospitality business for 35 years. 'Since all our properties are in northeast Ohio we can oversee every aspect of their operation ourselves,' explained Ruta. 'We invest in our hotels and take pride in our properties.' All Lodging Industry, Inc. hotels offer complimentary deluxe breakfast bars and most have free high-speed Internet access and swimming pools. The company also developed active partnership with local businesses and its website, www.LakeErieHotelsMotels.com, offers many dining suggestions, attraction discounts and lodging packages for both business and leisure guests.
About Hospitality Safe Corporation
Hospitality Safe Corporation, based near Ft. Lauderdale, Fla., is the market leader in protecting guest valuables and peace of mind for the hospitality industry. Founded in 1995, Hospitality Safe manufactures, sells and services the Challenger(TM) series of high-quality, versatile, electronic in-room safes. Challenger is widely known for its well-engineered design that includes three interchangeable parts which are stocked at the hotel. This ensures that Challenger safes will always be fully operational. Over 150,000 Challenger series electronic safes are installed in the finest full-service super-casinos, luxury and midscale hotels and resorts worldwide . Hospitality Safe also specializes in supplying safes for management and ownership operations in the pre-construction phase. Clients include Pacific Monarch Resorts, Inc., Marriott, Hyatt, Hilton, Best Western, Ritz-Carlton, Westin, Four Seasons, Holiday Inn, Homewood Suites, Hawthorne Suites, Wingate, Super 8, Sheraton, Residence Inn and many more.
About Lodging Industry, Inc.
Centrally located near many attractions and the lake, all Lodging Industry, Inc.'s hotels offer complimentary deluxe breakfast bars and most have free high speed Internet and pools for your convenience and enjoyment. Our hotels are in active partnership with local businesses. Visit our website at LakeErieHotelsMotels.com to for discounts at many attractions and lodging packages for both business and leisure travel.
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