Although their service is not often heralded, concierges can make a hotel stay an experience to remember, whether the guest is a celebrity or a mere mortal. It's the concierge's job to fulfill guests' requests, however outlandish. Take the Englishman staying at the Setai in Miami who asked its concierge to figure out how to move his girlfriend's pet tiger to London. Not surprisingly, celebrities often demand the out-of-the-ordinary, like the well-known Australian rugby enthusiast who asked the Ritz-Carlton Georgetown to provide a special satellite dish so he could watch a 24-hour Australian rugby television channel.
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Source - ForbesTraveler.com
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