Validity of Telephone Employment Screening

ASIST A recent study has found that telephone employment interviews give a more accurate picture of job applicants than face-to-face meetings or videoconferencing. The survey, conducted by the Graduate School of Industrial Administration at Carnegie Mellon University, found that interviewers generally made more valid judgments of applicants’ values and traits over the telephone. It also identified that interviewing on the telephone does not change the likelihood of job applicants accepting an offer.

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