Hotel Data Security Experts to Discuss Bank/Credit Card Data Theft at European Hotel Technology Event

Just one of many top-of-mind issues on the agenda at a meeting of leading hotel technologists from 25-27 October in Berlin

Hospitality Technology Next Generation Hotel technology and data security experts will share their expertise on the vexing problem of bank card data theft from hotels at a meeting of leading hotel technology experts in Berlin later this month.  Hotel Technology Next Generation (HTNG) just added a compelling new session on this topic to an already powerful agenda for its upcoming European members’ meeting.  
As the leading global trade association for hotel technology, HTNG is helping its members take steps to make hotels less attractive to the hackers.  According to a research report from Trustwave1, hotels and resorts accounted for 38% of the victims of reported data security breaches in 2009.  European hotels, despite the additional security provided by Chip and PIN, are far from immune to these attacks.
The session, entitled “Fighting the Credit Card Thieves,” will address the specifics of this frightening development in detail: what is happening, how bad it is, how the thieves work, and what hoteliers can do to stop them.  The panel of experts will share information about the nature of the breaches and what card associations are doing to reduce the attacks.  They will also share tips on what hotels can do to protect their systems.  “We are looking forward to all of the sessions we have planned for our members, but I think this one could have the greatest immediate impact to the industry.  It is part of the industry-leading role that HTNG is taking in joining with other industry associations to help hotels provide a more secure environment for using guest credit-card data,” said Douglas Rice, Executive Vice President and CEO of HTNG.
The team assembled for the hotel data security session includes:

  • Joanne Laffey, Senior Compliance Manager, Visa Europe
  • Shane Balfe, Technical Manager, Payment System Security, Visa Europe
  • Scott Lancaster, Senior Director, Information Security and Technology Compliance, Starwood Hotels and Resorts Worldwide
  • Benjamin Hosack, Director, Foregenix Ltd.
Attendees will gain a better understanding of how the attacks occur and what hotels can do to make themselves less vulnerable.
About the Event
In addition to this session, other HTNG meeting topics are truly the top-of-mind issues for hotel technologists.  Key topics on the two-day agenda planned for this year’s event in Berlin include cloud computing, virtualisation, sustainability, CRM, and new services available through application programming interfaces (APIs).  Presenters include numerous leading hotel technologists who will share from their own experiences.  Hoteliers and technology provides alike will see practical examples of how to efficiently develop and deploy a variety of hospitality technologies.
Immediately preceding the member’s meeting will be the second annual Hotel IT Directors’ Roundtable.  This exclusive collaborative event for senior-level technology leaders is available at no charge to qualified individuals from the hotel community, providing an opportunity to share experiences and perspective on the greatest challenges facing their hotel IT teams.  The Hotel IT Directors’ Roundtable convenes on Monday afternoon, 25 October, just prior to the HTNG Members’ Meeting, which runs from Monday evening through 27 October.
For more details about the meeting, specifics on the sessions, the Hotel IT Director Roundtable, or registration for either event, visit
About Hotel Technology Next Generation
The premier technology solutions association in the hospitality industry, HTNG is a self-funded, non-profit organisation with members from hotel and hospitality companies, technology vendors to hospitality, and other industry members including consultants, media, and academic experts.  HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems.  HTNG fosters the selection and adoption of existing open standards.  Where necessary, it also develops new open standards to meet the needs of the global hospitality industry.
Membership in HTNG is open to hotel and hospitality companies, technology vendors to hospitality, consultants, academics, press and others.  Currently more than 400 corporate and individual members from across this spectrum, including most of the world’s leading hotel companies and technology vendors, are active HTNG participants. HTNG’s Board of Directors alone represents more than 2.3 million guest rooms. Workgroup proceedings, drafts, and specifications are published for all HTNG members as soon as they are created, encouraging rapid and broad adoption.  Specifications are released to the public domain as they are ratified by the workgroup.  For more information, visit

Logos, product and company names mentioned are the property of their respective owners.