When you have queries for your hotel's on-line reservation system, you need the answer NOW, not tomorrow, and certainly not “as soon as possible.”
Same Day Response
Pelican Hotel Solutions announces a new customer service that guarantees same-day response to all support queries. With 3-Hours Response, a Pelican Customer Care team member will respond within three hours during a business day to an email query or request for assistance regarding any Pelican Hotel Solution product.
Each Customer Is Unique
We realize that every Pelican customer is unique, and requires service flexibility and responsiveness. Each member of our Customer Care team can access all relevant information regarding each customer, anywhere in the world. As a Pelican customer, you can obtain assistance for someone familiar with your specific requirements and situation at any time.
Only an Email Away
We at Pelican Hotel Solution are ready to assist you with all your e-commerce requirements at your property. Remember, we are just an email away 24/7!
Welcome to Pelican Hotel Solutions
Pelican Hotel Solutions is an Internet-focused technology and services company providing reservation systems, distribution connectivity and comprehensive e-commerce solutions for the hospitality industry.
From our establishment in the year 2000 as a hotel-booking engine provider, we have evolved into a complete e-commerce solutions provider focused on meeting the unique and varied requirements of the international hospitality and related industries.
This synergy of information technology and hospitality industry expertise enables us to anticipate and prepare for continually changing market conditions. We are committed to serving the hospitality industry by assisting hotels to maximize revenue, optimize human resources, and improve cost efficiency.
Pelican Hotel Solutions is an American corporation headquartered in Los Angeles, with offices in Chicago, Thailand, Hong Kong, Singapore, Indonesia, and Mexico. The “Pelican” trademark is registered in the United States and the European Community.
Logos, product and company names mentioned are the property of their respective owners.