Sceptre Hospitality Resources today announced the addition of 12 properties from the broughtonHOTELS portfolio. This new service agreement began back in February 2013 with a single property and a request to not only move to the WindsurferCRS platform, but to also work on enhancements to the hotel’s PMS interface and booking engine based on needs of the property.
The Windsurfer team has worked the past couple of months to meet the requirements of the broughtonHOTELS group. These enhancements will provide chain level management for each hotel’s inventory and rates and provide them features that did not exist with the previous CRS provider. Once all enhancements were complete, the remaining 11 properties transitioned from their previous provider and all are currently live on the Windsurfer platform.
“We are very happy to be on a platform that suits our needs and provides us with chain level access,” said Dev Dugal, VP, Sales & Marketing of broughtonHOTELS. “We are also thrilled with the Sceptre team as they not only met all of our development requirements, but the service throughout the transition was phenomenal.”
The broughtonHOTELS collection includes 12 properties with over 790 rooms located in California and Chicago.
Sceptre Hospitality Resources
Sceptre Hospitality Resources maximizes revenues for hotels and resorts. With the addition of Whiteboard Labs, the company now serves nearly 3,500 properties on its reservation platform. In addition to Windsurfer, a state-of-the-art central reservation system (CRS), Sceptre’s other software include MotionNotes, a video messaging platform, SpaLinx, a spa management and appointment booking application, HotelIQ business intelligence, custom internet application development and revenue management services.
Sceptre specializes in electronic distribution, reservations connectivity, channel management, revenue management strategies, reservation call centers and direct booking engines. Sceptre also provides interactive marketing programs, including custom applications, website design and other guest communication systems.
Additional information about Sceptre and hospitality industry marketing trends and tools may be found at the company’s website: sceptrehospitality.com.
Newport Beach, CA—based broughtonHOTELS was founded in January 2001 by Larry Broughton. With nearly twenty hotel properties located throughout California and the Chicago area, and an eye on national expansion, the broughtonHOTELS team specializes in creating boutique hotel experiences with a distinctive point-of-view; putting the guest experience first by developing a warm, inviting atmosphere with service being paramount, and appropriate, for each property. Their portfolio of hotel properties continues to grow with an emphasis on the human component of the hospitality industry and not just the atmosphere and accouterments of each hotel. To learn more about broughtonHOTELS visit: www.broughtonHOTELS.com and at their blog: http://www.broughtonhotels.com/blog/
Logos, product and company names mentioned are the property of their respective owners.