Management Appointment First Call Hospitality

Durwood Gould Named Senior Director of Sales for First Call Hospitality, Inc.

30 Year Industry Veteran will be strategic business leader of Sales & Marketing efforts at 5 FCH properties in Georgia, Texas and Nebraska.

First Call Hospitality First Call Hospitality, Inc. (FCH) has announced that Durwood Gould has been named Senior Director Of Sales for the company.  He will be the strategic business leader of the Sales & Marketing efforts for the Holiday Inn Atlanta Airport, Holiday Inn Atlanta Perimeter, Holiday Inn Columbus, Holiday Inn Austin and Sheraton Omaha.   He joins fellow FCH Senior Director Of Sales Janet McCutcheon, who leads Sales & Marketing efforts at the company’s 7 other hotels.

Durwood Gould - Senior Director of Sales - First Call Hospitality, Inc.Durwood will be responsible for driving property revenue goals through sales, revenue management, ecommerce and marketing & public relations; ultimately to achieve overall financial performance at each hotel.  He will also lead FCH’s exclusive partnership with Star Performance and the company’s 2014 sales training initiatives.

Durwood is an expert in the sales, marketing, revenue and operational management of the hospitality industry offering over 30 years of experience. His acumen brings a successful track record in every market tier and across all the major franchise brands within the hospitality community.

“We are excited to have Durwood’s experience and expertise at FCH,” said Heidi Wilcox, Chief Executive Officer for First Call Hospitality.  “He has proven to be a strong asset and was integral to our company’s success in the past year.  With Durwood, we have laid the ground work to ensure that 2014 will be a banner year for FCH.”

Durwood brings an unequaled process to sales and revenue generation teams while ensuring profitability and brand loyalty within each of his assets. As a consequence, leading management companies have used Durwood’s expertise to convert, re-align, re-brand and position their assets for success. 

“FCH is a terrific company and I look forward to building on last year’s successes,” said Durwood. “We have a tremendous portfolio of hotels and a top-caliber executive team.  We’ve set ambitious goals for 2014 and with our continued efforts I am certain we will not only meet them, but exceed them.” 

Durwood started his hospitality career while studying business at the University of Arizona. He has earned recognition as Director of Sales of the Year by InterContinental Hotels and Corporate Sales Manager of the Year by Accor Hotels. He is IAF certified as a corporate training facilitator and Corporate Sales Manager to the oil and gas market for Accor Hotels. President of the Houston Area Holiday Inn Brand Marketing Association for 2004-06 for the Owners, Franchisees & the InterContinental Hotels Regional Leadership representing 23 Area Hotels focused on improving fair market share over the other brands in the Houston market and Alexandria Virginia Hospitality Partner of the Year 2010.

About First Call Hospitality, Inc.

First Call Hospitality, Inc. (FCH) specializes in property management and hotel development in the United States.

Our experienced team has proven strategies and achieved results with managing limited, select, full service hotels and resorts.

We have managed and developed hotel brands that include Holiday Inn, Holiday Inn Express, Holiday Inn Express Hotel & Suites, Sheraton Hotels & Resorts, Hampton Inn & Suites and Hilton Garden Inn.

FCH has a proven track record in profitability and franchise achievements. Franchise relations have proven to be key in maintaining product and service goals; ultimately achieving profitable expectations.

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