The company operates much like a long-term hotel - customers enquire about accommodations online, through a great website experience, and enjoy all the customer service & perks one would expect at a 5-star hotel.
It's a growing trend among corporate travellers and anyone relocating to Toronto who wants to experience all the city has to offer, on their own terms. SkyViewSuites operates and services over 50 furnished apartments in Toronto using a sophisticated in-house booking management system that allows for full accountability and management of each apartment, much like hotel rooms are managed in one location.
Obviously managing so many locations has it's challenges. SkyViewSuites employs management staff and cleaning crews who travel from location to location to service units. Need a new wireless internet-stick for a business meeting - no problem, call one of the SkyViewSuites guest managers and they'll bring it to you.
There is a real strong demand from corporations doing business in major cities such as Toronto, and from the many immigrants and travellers to Canada for short-term furnished apartments. Today's work environment is global and employees often work from various locations and travel with their families. Such demand has created opportunities for new companies challenging the traditional hotel model. SkyViewSuites offers a home-away-from-home experience with a one-month stay minimum and flexible lease terms.
Skyview Suites started in 2004 when owners John and Arlene planned to marry, buy a house and have children. They were both faced with the decision of selling their own apartments or renting them out. After trying traditional rentals and the many perils involved with that, they decided to try offering the apartments fully furnished to corporate travellers. The idea was an instant success with high booking rates and growing list of happy clients.
The couple quickly realized this is a growing trend and decided it would make a great business - one that not only gives customers a great alternative to hotels but also great savings (Hotels typically charge $200-$300 per night for an average room rental in Toronto) where an apartment will run about $100-150 per night.
Over the past decade SkyViewSuites has grown into one of the top corporate housing companies in Toronto, by focusing on providing excellent customer service and a good experience to their tenants. The company sees many opportunities in expanding to additional cities and replicating their success in Toronto via satellite offices, partnerships and franchisees.