This week, the Council of Hotel and Restaurant Trainers (CHART) hosted more than 165 hospitality training professionals from across the nation to engage in learning sessions, exchange ideas, share best practices, and give back to those in need with a shoe donation drive for Soles4Souls. The focus of the T3: Trainers Transforming Training conference, held at The Broadmoor in Colorado Springs, CO, March 1-4, 2014, was on competency-based certificate tracks of learning and development.
Patrick Yearout, Director of Training for Ivar’s Restaurants and President-Elect of CHART, was presented with a certificate during the closing recognition celebration as the first hospitality training professional to complete all 12 competency courses. “I am thrilled to achieve my goal of finishing this entire set of courses,” said Patrick. “Like many of my peers in hospitality, my training department has a limited staff so I must develop and advance myself further to provide effective operational training tips and techniques and offer the best employee training programs possible.”
In 2013, CHART completed the Hospitality Training Competencies program, a set of competency-based courses coving the skills necessary for helping trainers develop and provide greater value to their respective organizations. This certificate program defines the competencies necessary for success across a variety of roles in hospitality training: Trainer, Instructional Designer, Manager and Executive.
In addition to the competency sessions, keynote speakers, and breakout sessions, an additional conference highlight was the 22nd community service event, where attendees donated more than 200 gently-worn shoes for the Soles4Souls organization. “This was a great opportunity for all of us to help people around the world experience a higher quality of life.” stated Jason Lyon, CEO, Common Man Family Restaurants and Service Event Director for the conference. “Our service events, a part of each CHART conference, clearly demonstrate caring, one of our key principles and give attendees the opportunity to give back together.”
Community service projects have been incorporated into CHART’s semi-annual conferences since 2002. Photos, with captions, of this 22nd semi-annual community service event can be found at CHART’s News Room Photo Gallery.
CHART’s 88th Hospitality Training Conference is scheduled for July 26-29, 2014 at the InterContinental Buckhead Atlanta in Atlanta, GA. A 23rd service event will take place in addition to an array of educational sessions led by hotel and restaurant industry experts, motivational speakers, authors, and consultants.
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