Revinate, a San Francisco-based technology company that is reinventing the hotel guest experience, celebrates its award at Hotel Technology Next Generation’s (HTNG) TechOvation awards last week. inGuest, Revinate’s revolutionary guest engagement platform that turns guest data into revenue for hoteliers, was awarded first runner-up.
The TechOvation Awards recognizes innovation in technology for the hospitality industry. The awards were evaluated on key criteria that included overall innovation and the impact potential of the product on the hospitality or travel industry. As one of eighteen technology companies competing to receive the award, Revinate was first selected as a finalist by a panel of hospitality technology experts. Then, the full audience at HTNG’s North American conference in San Antonio, TX determined the final standings.
At the core of inGuest’s value is the power to connect reservation data with both social data and guest feedback to build rich guest profiles, considered “the holy grail” by hoteliers. For the first time, hoteliers can deeply know their guests, personalize their service, identify VIPs and automatically surface guest preferences and interests. To fuel this new level of engagement, inGuest delivers the ability to precisely target engagement campaigns based not only on booking, loyalty and PMS data, but also Revinate’s treasure trove of social, feedback and online reputation data.
"In today’s cluttered marketplace, guest data is a powerful tool to help hoteliers stand out and develop deep, lasting relationships with their guests,” says Jay Ashton, Revinate’s co-founder and CEO. “Being a finalist in the TechOvation awards demonstrates the vast potential our industry-leading solution has to transform the guest experience with guest data and visionary technology."
inGuest is available for purchase and has already been implemented at leading hotels like Provenance Hotels, Boston Harbor Hotel, Grande Colonial Hotel and Makena Resort. Hotels interested in inGuest should visit www.revinate.com/inGuest or email firstname.lastname@example.org to learn more.
There is no industry more reliant on customer satisfaction than the hospitality industry. Revinate’s user-friendly platform, custom-designed for the unique needs of the hospitality industry, helps hotels dramatically improve the guest experience. With mobile and desktop solutions, Revinate helps hoteliers connect with guests pre-, during and post stay and easily collect and analyze guest feedback. Revinate is venture-backed by leading VC firms, Benchmark Capital, Tenaya Capital, Formation 8, Northgate Capital, Industry Ventures and Tao Capital. The company is headquartered in San Francisco, with offices in New York, Amsterdam, Singapore, Dubai and Sydney. Revinate counts over 24,000 hotels as customers.
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