Many next-generation Hotel Property Management Systems now integrate with a large assortment of third-party technologies. These technologies often include point-of-sale (POS) systems, which are needed in restaurants, bars, gift shops and various other retail outlets across the property.
In fact, according to The 2015 Smart Decision Guide to Hotel Property Management Systems, 74% of hotel operators view the ability to integrate their Property Management Systems with their restaurant and retail POS solutions as “important” or “very important.”
POS systems have undergone dramatic change in recent years – more dramatic, perhaps, than any the industry has seen since the decades-old shift from cash registers to POS terminals. These changes encompass both the software and hardware that are being used today to improve business operations and customer satisfaction — and, ultimately, to reduce costs and increase revenues.
The most obvious change in POS systems is the proliferation of tablets. New data security requirements along with a number of advances in features and functionality are also certainly factoring into the equation. These range from more robust data analysis and reporting capabilities to expanded payment processing options to handle the proliferation of chip-and-pin cards and e-wallet apps.
Other key drivers include everything from CRM, marketing and customer loyalty program features to built-in inventory control and labor management capabilities. In short, there is no lack of compelling reasons for hoteliers to consider upgrading the technologies in use in their restaurant and retail operations.
And now, two new eBooks (both which are currently available for complimentary download) can help point them in the right direction:
To download a complimentary copy of The 2015 Smart Decision Guide to Retail Management and POS Systems, please click here.
To download a complimentary copy of The 2015 Smart Decision Guide to Restaurant POS Systems, please click here.
These definitive resources offer hoteliers and others a roadmap to success as they look to upgrade their retail and restaurant technologies. They include guidance for what to look for in a POS system, actionable insights for evaluating the different options and a framework for making the right selection as well as pointers on how to maximize the value of the investment once the system has been implemented.
About Smart Decision Guides
Smart Decision Guides from Starfleet Media serve as definitive resources and required reading for decision makers researching selected niche markets with the intention of making a purchase decision. The content is independently produced, without editorial involvement from company underwriters, providing for unbiased, fact-based information and buying recommendations.
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