Guest Management Solutions

TravelClick’s New Guest Management Solutions Offering Provides Global Hoteliers Access to Superior CRM Capabilities


TravelClick, a global provider of innovative cloud-based, revenue-generating solutions for the hospitality industry, today announced the launch of its new Guest Management Solutions (GMS). This follows TravelClick’s acquisition of ZDirect, a leading customer relationship management (CRM) platform in the hospitality sector, in October 2015. TravelClick is in the process of migrating its current GMS customers to this exciting new platform to offer a game-changing experience. 

TravelClick’s new Guest Management Solutions provides unparalleled insights into guests, giving hoteliers the ability to effectively and continuously engage them at all stages of the guest journey. This will not only drive incremental revenue, but it will also result in more direct bookings and increased spends during stays. The new CRM solution also provides an integrated, easy-to-use platform to develop marketing campaigns. 

“TravelClick’s new Guest Management Solutions is a truly innovative end-to-end solution and all-in-one platform with everything that hoteliers need in an effective hospitality-specific CRM product, right at their fingertips,” said Jeff Stuek, EVP of Corporate Development and Emerging Business, TravelClick. “In an increasingly digital world, it’s imperative for hoteliers to better understand new and prospective guests. The addition of superior CRM capabilities to our product suite delivers valuable guest insights, as well as the ability to easily act on those insights to drive value through increased revenue from guest retention and upsell opportunities.” 

TravelClick plans to deliver additional value to its customers by integrating its Guest Management Solutions with its other product offerings, including, but not limited to, business intelligence and reservations. The future integration will mean a truly holistic solution for TravelClick customers to help grow revenue and improve performance.


About TravelClick, Inc.
TravelClick ( provides innovative cloud-based solutions for hotels around the globe to grow their revenue, reduce costs and improve performance. TravelClick offers hotels world-class reservation solutions, business intelligence products, and comprehensive media and marketing solutions to help hotels grow their business. With local experts around the globe, we help more than 38,000 hotel clients in over 160 countries drive profitable room reservations through better revenue management decisions, proven reservation technology and innovative marketing. Since 1999, TravelClick has helped hotels leverage the web to effectively navigate the complex global distribution landscape. TravelClick has offices in New York, Atlanta, Chicago, Barcelona, Bucharest, Dubai, Hong Kong, Melbourne, Myrtle Beach, Orlando, Ottawa, Paris, Shanghai, Singapore and Tokyo. ollow us on and

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