Cloud5 Communications will debut its new global brand identity this month at the 2016 Hospitality Industry Technology Exposition and Conference (HITEC), the world's largest hospitality technology conference. As a featured exhibitor at the June 20-23 event in New Orleans, Cloud5 will be offering an exclusive preview of their cutting-edge advancements in hospitality telephony, Internet and contact center solutions at booth #1432.
Cloud5 has been at the front-line of innovation of cloud-based telephony solutions, guest Internet access (HSIA), network design and management, as well as contact center services for hoteliers who view their network as a strategic tool for mastering the evolving needs of enterprise communications and guest service. The company has transformed the industry with its innovative offerings and continues the evolution by delivering services from carrier-hotel data centers and driving measurable value for hoteliers with its unique combination of best in class technology, methodologies, services and support for mission critical hospitality systems.
While customers will continue to access their property information and 24x7 Support via Cloud5’s customer-friendly online portal and current phone numbers, the company’s public website can now be accessed at www.cloud5.com. Cloud5’s fresh logo has been designed to highlight its cloud-based technology, and the new tagline reflects the company’s mission – CONNECT, ENGAGE, UNIFY. The rebranding as Cloud5 Communications comes on the heels of significant operational enhancements over the past 12 months and represents its movement into a new phase in delivering value, innovation and service quality to hoteliers.
“Our next phase is about continued investment in our business to shape the future of guest communications and experience,” explains Bob Post, the company’s CEO. “Our strengths begin with our two new data centers combined with our expertise in the management of data networks, voice networks and contact center services for major hotels and travel brands. We remain the only telephony company to control our datacenter and I.P. and provide SIP services, Auto Attendant, and Hosted PBX. In addition, all of our solutions are developed and managed in-house, so there are no third-party software suppliers, consultants or contract programmers. Our data centers allow us a unique position in the WAN management niche as we can provide error detection/correction across our platform while allowing properties the freedom to use existing circuits. We are also proud to be recognized for the superlative performance of our hospitality contact centers in revenue conversion and our agents’ proven ability to communicate more effectively with consumers than any other provider.”
For hoteliers, Cloud5 delivers the most reliable cloud-based, converged communications technology backed by an experienced team to enhance efficiency while increasing reservations, guest engagement and loyalty. Providing these solutions within one integrated platform by a single provider enables hospitality and travel brands to simplify operations, reduce costs and drive profitability.
Post adds, “HITEC is a great place for industry professionals to connect and learn about the latest trends and technologies that will help them stay competitive and take their business to the next level. We are looking forward to sharing the exciting things we are doing and connecting with our partners, colleagues, and valued clients.”
Attendees of the upcoming conference are invited to schedule a meeting with the Cloud5 Communications team by contacting firstname.lastname@example.org. To learn why more hotel brands choose Cloud5 to help them exceed guest expectations, increase profits and maximize efficiency, please visit www.cloud5.com or call 877.241.2516.
About Cloud5 Communications:
Trusted by over 4000 hotel clients with 1,000,000 users worldwide, Cloud5 Communications is the leading provider of cloud-based telephony solutions, guest Internet, contact centers and communication services for the hospitality industry. Powered by advanced networking and proprietary technology, the company combines a unique understanding of the service drivers and cost restrictions of hotels to deliver high performance, guest-centric, and cost-effective enterprise-wide communications.
By better connecting hoteliers to their guests, staff, and the information they need, Cloud5 Communications helps businesses to compete and grow. For more information, please visit www.cloud5.com.
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