Technology

Grace Hospitality Selects Timeless Hospitality’s Internet Reservations Platform

Timeless Hospitality Comprehensive solution prompts Grace to implement Timeless’ unique Internet Platform

New York, NY October 9, 2002 - Timeless Hospitality has signed an agreement with Grace Hospitality (www.gracehospitality.com) to provide its comprehensive Internet Reservations Platform to Grace Hospitality’s portfolio of hotels.

Grace has initially implemented Timeless’ Book OnlineNOW™ product - a real-time reservations engine which is incorporated into a hotels own website. This engine will enable consumers to search for availability and book rooms directly online at each of the Grace Hospitality hotels.

“We needed a solution that reflected the uniqueness of each of our properties while giving us the ability to centrally manage this growing segment of our business”, states Jody Harwood VP/Managing Director of Grace Hospitality. “The technology and system features are exceptional, but best of all Timeless provided us with practical strategies to increase internet reservations to our own website and improve our online marketing. The fact that the Timeless team is comprised of former Hoteliers really reflects in the product and their approach to helping us succeed.”

Grace plans to utilize Timeless’ value-added services, Guest MarketNOW™ and Web ManageNOW™, to further improve their online presence. Guest MarketNOW™ enables hotels or hotel groups to manage a complete direct marketing program from creation of a customized eCard or newsletter, to the actual email delivery and analysis of each campaign’s effectiveness. Web ManageNOW™ is an easy to use platform for hotels to design and maintain their own websites. Both of these products are incorporated directly into the Timeless Internet Reservations platform so a hotel now has one place to manage their website strategy.

About Grace Hospitality
Grace Hospitality (www.gracehospitality.com) owns and operates a collection of unique and distinctive hotels and resorts in the United States and Mexico. The properties range from commercial hotels to destination, full-service resorts and conference facilities. The group is responsible for the development, management, and daily operations for all hotels and resorts in its portfolio.

About Timeless Hospitality
Timeless Hospitality, Inc. (www.timelesshospitality.com) offers the premier technology platform for online reservations and marketing, and was founded ‘by hoteliers for hoteliers’ to meet the needs of today’s hotels. Timeless Hospitality works with all types of properties to increase reservations, improve marketing effectiveness and access critical management reporting information to maximize their business.



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