Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, will be holding a free online webinar to discuss how hotels and resorts can use its CoMMingle Live Chat service to immediately increase group/wedding RFP submissions and drive direct bookings.
“Since the launch of CoMMingle Live Chat, dozens of hotels have made the commitment to improve their online website customer service and to build loyalty by increasing online engagement with their customers,” said DJ Vallauri, Lodging Interactive Founder & CEO. “The results have been increased online submissions of group and wedding RFPs as well up-selling opportunities that drive direct bookings.”
CoMMingle Live Chat service benefits for hotels:
- Real-time customer engagement throughout the booking process
- Provides conversational commerce while assisting in the booking process
- Increase in direct bookings and event RFP submissions
- Reduces negative reviews/comments posted to TripAdvisor & OTA sites
- Crisis alert escalation to property as needed
- Offers true market differentiation within competitive set
- Unlimited live agent fully managed chats for low monthly fee
- 100% mobile enabled
- 100% US based live chat agents, employed by Lodging Interactive
Learn how adding real-time CoMMingle Live Chat service to your website can immediately drive increased RFP submissions and direct bookings to your hotel. Join Lodging Interactive’s Founder & CEO on September 28, 2016 at 1pm EST.
Register for the free online webinar: http://lodginginteractive.com/live-chat-for-hotels-webinar
About Lodging Interactive
Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division.
Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards have recognized Lodging Interactive as an industry leader.
Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the company’s president, DJ Vallauri, currently serves on the Board of Directors of HSMAI’s New York Chapter. For more information, please contact email@example.com, 877-291-4411 or visit the company’s website.
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