Outrigger Hotels and Resorts has appointed Loan Montgomery-Freitas general manager for the Outrigger-managed Wyndham Vacation Resorts Royal Garden at Waikiki to ensure all facets of vacation ownership operations and Wyndham brand standards are fulfilled while attaining the highest level of owner, guest and host (employee) satisfaction.
Familiar with the resort having been assistant resort manager since 2012, Montgomery-Freitas was also front office manager at the Holiday Inn Resort Waikiki Beachcomber and saw the property through two brand transitions. She is also familiar with the OHANA brand, having been front office manager at the OHANA Waikiki West and guest services manager at the OHANA Waikiki East by Outrigger.
A graduate of Colorado State University, Montgomery-Freitas is a Certified Front Desk Manager (CFDM) and sits on the membership committee for the Hawai'i Lodging & Tourism Association's Women in Lodging & Tourism.
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