Property-Branded Tablet eFolios and Mobile Check-out Give Guests Mobile Convenience that Supports Environmental Sustainability
One year into its relationship with Sabre Hospitality Solutions, Small Luxury Hotels of the World (SLH) is seeing the benefits of connecting with Sabres industry-leading distribution solutions, allowing it to grow its portfolio and better serve customers.
There is no doubt that the hospitality industry emphasizes personalization and a positive customer experience. Though there are many unmanned hotels in airports and cities around the globe, the majority of travelers prefer a human-to-human experience at the time of check-in, and whenever they need to request services or changes to their reservations. And that is only one part of the world of hotel operations.
While you might feel you have heard about automated learning in the past, there are constant innovations appearing, and only recently has one firm announced the use of its ACE or Automated Coaching Engine, which helps potential clients make the most well-informed buying decision possible.