Recently, the popular pizza chain, Dominos, has come under fire for not being compliant with the Americans with Disabilities Act (ADA). After a blind customer was unable to place an order directly from the Dominos website or app using special screen-reading software, he sued the pizza chain for not being ADA complaint.
Its about little words with massive effect and making dreams into reality. Storytelling isnt only nice to have when youre managing a hotel; its needed. Theres so much more to learn, though - especially if youre working in hospitality!
A lot has happened in the last two weeks in the social media world, and there are some big changes happening that will directly impact hotels, resorts, and other businesses in the hospitality industry. Lets take a look at each one and discuss what it means for you.
What do travelers expect and respond well to in terms of booking hotels through third-party websites? How can you ensure that you encourage those bookings without overcomplicating things and investing too much time and effort in the process? The answer is simple: by optimizing your hotel search with the aid of reviews and scores.