Initiative Includes Training, Placement for Opportunity Youth in High-Demand Markets
Marriott International in Europe announced today that the companys goal of providing career development opportunities to young people in Europe has been doubled to reach 40,000 by 2020. This pledge to provide career and training opportunities reflects the companys ongoing commitment to putting people first and follows the companys growing footprint in Europe.
Doug Kennedy, who is the President of Kennedy Training Network, Inc., (KTN) says 'Now more than ever, your guests experience at the front desk impacts the financial success of your hotel.' In the past we all learned that 'an unhappy guest tells 9 or 10 others...' but in the era of online guest reviews and social media postings those numbers grown exponentially.
As part of the ServSafe Workplace platform, this training educates learners about unconscious bias with hospitality industry-specific examples presented through modules for employees and managers.