Search Surprises: Still Room for Competition in Travel
Were almost halfway through the year, and the world of social media has changed drastically-- even in the last two weeks. Lets take a look at the most recent social media updates and how theyll affect hotels and resorts.
Theres a lot of debate about the best way to handle the huge influx of guest messages happening through private message and live chat platforms. Should we be using more automation? More resources in house? More outsourcing?
Russians are back in the ranking of the top spender travellers by UNWTO on the 8th place With 5 online marketing activities it is possible to easily find new guests, and get direct online reservations through the hotel website.