The concept of wearable technology, a few decades ago, might have seemed rather farfetched - at least, in the way that we now know it to exist. With studies predicting that 28.7 million Americans 18 and older will use a smartwatch next year, more than 8 million Americans aged 55 and older expected to use a wearable device, and the realization that 23 Apple watches are sold per minute, the demand for ultra-convenient, hands-free technology is undeniable.
Go Moments Ivy provides responsiveness, efficiency and profitable opportunities for iconic Atlanta hotel
What makes a guest feel most valued? How can hotels show guests that they value them with unique perks and amenities to make them feel like VIPs and keep them coming back? The hospitality landscape is, arguably, more competitive than ever before. The stakes - and the revenue potential - are high, as are guest expectations.
Recent advances in artificial intelligence promise to revolutionize the hospitality industry, dramatically enhancing personalization, connectivity and revenue generation. But some technology experts ask: Will people still be able to make a difference, or are we entering a brave new world where self-service and intelligent communication platforms completely take over?