Hotel Industry Trends

This is the final article in a preview series of H2C’s Global CRM Study, a collaborative report that leverages interviews and a global survey to explore the current state of CRM in the hospitality industry. continue reading →

Just like your auto mechanic checks your car’s health you can completely review your hotel’s financial performance and get a clear reading on as many as 21 different flow thru performance points. Further to that you can even see what you need to do in most cases to correct the results! It’s what I call super revealing. continue reading →

Halloween isn’t the only spooky theme in October. The witches, goblins, and ghouls have to share this month with something just as scary... cybersecurity hackers. continue reading →

Now that the GDPR has been in effect for over a year, the workgroup continued their work to publish an updated white paper. The group went beyond cleaning up and clarifying the output of the first phase by providing guidance regarding data processing agreements, clarity through communicative FAQs and perspective through the creation of a '12-Step Prioritized Approach to Privacy Regulation Compliance.' continue reading →

Payroll Employment Increases By 136,000 continue reading →

The Stow has always been a great hotel. Sitting high on the hill overlooking the river its bones and lines are completely classic. The 505 rooms all have a view of something great. For decades, the hotel had been the home away from home for the elite of the world. continue reading →

RevPAR down -7.5% to US$88.00 continue reading →

In the 8th annual Lodging Tax Report, HVS explores the current status and historical trends of lodging taxes in the USA. This updated version provides lodging tax rates/collections on all 50 US states and 150 US cities. continue reading →

Ahead of EXPO REAL trade fair, STR conducted an analysis on the correlation of growth in Germany’s GDP and hotel revenue per available room (RevPAR). In addition, forecasts from STR and Tourism Economics project German hotel markets to see higher RevPAR in 2020, despite occupancy declines and the uncertainty around an economic recession. continue reading →

Turn disruption into opportunity - To win, hoteliers need to embrace technology to increase efficiency, reduce processes, manage data and enhance the customer journey. continue reading →