Hotel Technology Resource
December, 7 2018
 
 
 
Lessons From the Marriott International 'Glitch'
 
Lessons From the Marriott International 'Glitch' - By Jim Butler
 
The Marriott data breach, however it ultimately plays out, should be a wake-up call for the hospitality industry. Owners, operators and brands need to create effective and comprehensive policies, procedures and systems to address an increasingly dangerous data environment. Read More
 
Hotel Vs. OTAs
Indian Hotels Are the Latest to Declare War on Online Aggregators - Quartz India
Indian Hotels Are the Latest to Declare War on Online Aggregators
 
Around 270 hotel-owners in Ahmedabad, capital of the state of Gujarat, are refusing to take bookings from major OTAs like MakeMyTrip and Goibibo, opposing the heavy commissions they charge and the hefty discounts they offer consumers. Read more
 
Hotel Data Breach
Will Marriott Data Breach Herald the Death of Personalization? - PhoCusWright
Will Marriott Data Breach Herald the Death of Personalization?
 
Because of the size of the breach and the underlying issues that may have caused it, many may point to the hotel sector's drive towards personalization and trigger a major rethink. Read more
 
Digital Marketing Services
Data Drives New Online Presence for Napa Valley’s Bardessono Hotel & Spa
Data Drives New Online Presence for Napa Valley’s Bardessono Hotel & Spa
 
Vizergy plans to heighten the property’s online visibility with a robust search engine and data-driven marketing strategy, utilizing the company’s proprietary Marketing System (VMS) and TargetingHub, a software that uses the hotel’s customer data to identify and target their most valuable and profitable guests. Read more
 
GDPR Compliance
Marriott May Face GDPR Fine of More Than £17M - Travel Weekly
Marriott May Face GDPR Fine of More Than £17M
 
Marriott International could face a multimillion-pound fine in Europe, following news that the data of approximately 500 million guests had been compromised, writes Katherine Price. Read more
 
Slowdown In The Chinese Tourism Market
Ctrip and Rivals Brace for a Travel Market Cooldown - Jing Travel
 
The potential for a slowdown in the outbound tourism market is forcing Ctrip.com International to shift strategic priorities, something that all major online travel agencies catering to the China market will have to consider. Read more
 
Mobile Keyless Entry
OpenKey and Infor Announce New Partnership
 
Integration between Infor HMS and OpenKey to speed guest check-in Read more
 
Hotel Digital Marketing
Hotelier’s Guide to Creating Special Offers
Hotelier’s Guide to Creating Special Offers
 
Finding and booking the perfect hotel takes time. Beyond rate, hotel shoppers are looking at plenty of other factors, such as amenities, local activities, and nearby restaurants. Hoteliers can leverage these unique features by packaging them into special offers that will help travelers be sure that they’ve found the best deal. Read more
 
Cyber Security
When It Comes to a Cyberattack, We Are All Vulnerable - By David Trumble
When It Comes to a Cyberattack, We Are All Vulnerable
 
The recently reported data breach at Marriott is estimated to have compromised the personal information of nearly 500 million former Starwood customers, making it the second largest in history after Yahoo. Such security breaches are on the rise at an alarming rate and reach well beyond the hospitality industry. Read more
 
Digital Marketing Solutions
Holiday Travel Insights for Hotel Marketers
Holiday Travel Insights for Hotel Marketers
 
These insights can help hotel marketers craft data-backed strategies for future holiday seasons. Read more
 

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In Brief...
 

2019 Smart Decision Guide To Hotel Property Management Systems
Selecting a Hotel Property Management System: A Few Considerations

2019 Smart Decision Guide To Hotel Property Management Systems
How Today's Hotels Can Operate at Unprecedented Levels of Efficiency and Effectiveness

Enterprise Business Intelligence Application
Urgo Hotels & Resorts Installs Targetvue for Standardized Budget Across 40 Properties

 
 
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