Hotel Technology Resource
August, 9 2019
 
 
 
Lessons from Marriott’s $123 million GDPR fine
 
Cybersecurity Lawyer: Lessons from Marriott’s $123 Million GDPR Fine
 
Many hotels operate internationally and are frequently subject to the European Union’s 2018 General Data Protection Regulation. The financial consequences of a breach can be significant, as recent fines imposed on Marriott International demonstrate. Bob Braun, senior member of JMBM’s Global Hospitality Group and Co-Chair of the Firm’s Cybersecurity & Privacy Group, explores the impact of last year’s breach on the hotel brand below. Read More
 
Property Management System For Independents
Maestro PMS Upcoming Users’ Conference Draws Record Attendance for Education Workshops, One-on-One Labs, Innovation Roadmap and Networking
 
Conference Theme 'Building Tomorrow Together' Focuses on Centralized Data Mining, Mobile Operations, Digital Guest Journey; Maestro Gives Back Full Conference Fees for Training Services Read more
 
The Human Touch In Hospitality
Balancing Technology with the Human Touch in Hospitality - By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand
 
Recent advances in artificial intelligence promise to revolutionize the hospitality industry, dramatically enhancing personalization, connectivity and revenue generation. But some technology experts ask: Will people still be able to make a difference, or are we entering a brave new world where self-service and intelligent communication platforms completely take over? Read more
 
RFID Electronic Door Locks
Video Report: Dormakaba’s Ambiance Access Management Software Delivers an Exceptional Hotel Experience
 
Ambiance Access Management Software Merges Security with Convenience to Provide Operational Freedom and Enhance the Guest Experience Read more
 
AI-Powered Smartconcierge
How to Answer Your Guest’s Questions Before They’re Asked: Surprise and Delight - By Raj Singh, CEO, Go Moment
 
From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the hotel meets these expectations, and envisioning how their stay might unfold. Is the hotel clean? Does it have the amenities I prefer? What’s nearby that I should check out? Will I stay here again? Read more
 
Direct Guest Messaging
5 Vital Strategies to Consider When Messaging with Guests - By Laura Badiu
5 Vital Strategies to Consider When Messaging with Guests
 
It’s undeniable that direct messaging has become one of the most efficient ways of engaging with hotel guests while solving pressing inquiries and receiving on-site feedback. But guests come in all shapes and sizes and it can sometimes be hard to establish a clear strategy of communicating with them via messaging. Read more
 
Cloud Platform For Hotels
Berjaya Hotels & Resorts Engages SiteMinder to Get Rate Disparity Under Control
 
The chain, which offers travellers more than 3,000 rooms across the Asia Pacific and UK, has adopted SiteMinder’s distribution technology to better influence and manage how its inventory is shared. Read more
 
Group Booking Technology
Groupize Unleashes Visibility into Meetings Data with Tableau Module
Groupize Unleashes Visibility into Meetings Data with Tableau Module
 
New Business Intelligence Module provides visibility into the largest area of unmanaged spend in U.S. organizations today Read more
 
GDPR And Hotel Marketing
Keeping Up With Compliance: GDPR & CCPA
Keeping Up With Compliance: GDPR & CCPA
 
Following suit of the GDPR, Governor Jerry Brown added the California Consumer Privacy Act (CCPA) to California state law on September 23, 2018. This act was put into place to protect California consumer rights and urges stronger privacy measures overall. Read more
 
Hospitality Social Media News
Hospitality Social Media Marketing News - August 7, 2019 Issue
Hospitality Social Media Marketing News - August 7, 2019 Issue
 
As we’ve been moving into August, social platforms have really been maintaining their always-fast pace when it comes to releasing new updates to improve the experience. In the past few weeks, we’ve seen a few key updates that could impact how hotels, resorts, and other hospitality businesses are marketing on social. Read more
 

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In Brief...
 

Cloud-based Property Management System
Don't CLOUD Your Mind, Adopt It!

Online Booking Systems
Advantages of an Online Booking System

Enterprise Business Intelligence Application
HRI Lodging Simplifies Financial Processes with Aptech’s Cloud-Based PVNG Enterprise Back Office System for 25 Properties

Cloud-based Property Management System
4 Practices That Can Kill Your Hotel Business

Cloud-based Property Management System
Maria Jose Suites in El Salvador Witnesses a 20% Spike in Revenue with Hotelogix Cloud Hotel PMS

 
 
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