Hotel Technology Resource
September, 19 2019
TripAdvisor Releases Data Detailing Fake Review Volumes
TripAdvisor Releases Data Detailing Fake Review Volumes
2.1% of all review submissions that year were identified as fake - but most never made it onto the platform Read More
UHF-RFID Linen System
Aspen’s Most Anticipated Hotel, W Aspen is Now Officially Open Using the InvoTech Linen System
W Aspen
W Aspen uses the latest RFID technology to track their high-quality linens from day one Read more
HITEC San Antonio
HFTP Announces HITEC San Antonio Advisory Council; Experts to Design Program Covering Crucial Topics in Hospitality Technology
HITEC San Antonio is June 15-18, 2020 in San Antonio, Texas USA Read more
Panic Button Technology
React Mobile Expands Global Reach As Hotels Abroad Follow the Lead of US Hotel Industry to Protect Employees
To meet the increasing demand for their innovative employee safety devices and panic button technology, React Mobile deploys record-breaking implementations in Canada, Europe, and the Middle East Read more
Guest Acquisition Platform
NEHÔ Group Appoints SiteMinder to Bridge Hotel Management and Guests As It Eyes Further Growth
NEHÔ Group is adopting technology by SiteMinder to deliver more guests to its managed properties across France and Belgium. The move forms part of the group’s growth strategy, as it looks to expand its portfolio across Europe. Read more
Guest Feedback Platform
TrustYou’s New Response Features Allow Users to Directly Reply to 78% of All Guest Reviews
TrustYou announced the enhanced functionality that users can now reply to the majority of all reviews directly without having to leave the platform. This development addresses a hotel’s increasing need to save valuable time and improve operations with technology. Read more
Expedia Marriott Distribution Agreement
Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates
Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates
Expedia Group (NASDAQ: EXPE) and Marriott International (NASDAQ: MAR) today announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers, effective October 15, 2019. Read more
Property Management System For Independents
Award-Winning All Season SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations
Summer Bike and Winter Ski Experiences, Groups Events, Seasonal Staff, and Corporate Events, Maestro Brings It All Together Under One System and, 'It Is easy to use and learn so SilverStar can get new hires using the system with confidence quickly.' Read more
Business Intelligence Solution
FIVE Jumeriah Village Dubai Adds Revintel® to Their Hotel Tech Stack
revintel® is a cloud-based solution which combines data from disparate systems to generate actionable insights designed to accelerate revenue growth. The business intelligence tool provides properties, hotel management groups, owners and asset managers with detailed visibility into leading and lagging revenue-oriented data across their entire profile. Read more
Guest Intelligence Program
4 Critical Data Pillars for Building a Guest Intelligence Program - By Terri Miller, Chief Executive Officer & Co-Founder Concilio Labs
The demand for guest personalization is not losing its significance any time soon, and hoteliers are coming up with increasingly inventive ways to capture data and leverage guest intelligence technology to advance hotel-guest relationships. Read more
Venue Management
Offering Awesome Event Spaces for Event Planners - By Lauren Hall, Founder & CEO, IVvy
Offering Awesome Event Spaces for Event Planners
What makes the perfect venue space? This is the precise question which keeps planners up at night, as they vet prospective properties to bring events to life. Location, amenities, customizable packages, rates, unique offerings - these are all factors which separate one venue space from the next, laying the foundation for a truly memorable, share-worthy event. Read more

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In Brief...

The Connected Room
Hilton Introduces IHeartRadio to Its Connected Room Platform

Cloud-based Property Management System
This New & Simplified Way to Use a Hotel PMS is Epic!

Guest Expectations
What Do Guests Expect from Their Accommodation Provider?

Management Appointment Cendyn
Cendyn Announces New Leadership Team

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