Hotel News Resource
October, 23 2019
How Guest Surveys Can Become a Valuable Touchpoint for Guest Experience
How Guest Surveys Can Become a Valuable Touchpoint for Guest Experience - By Terri Miller, Chief Executive Officer & Co-Founder Concilio Labs
In the era of personalization, pre-stay interactions should be an industry norm, if not the residing standard. If guest service is king, shouldn’t hoteliers seek out any opportunity to gather and act upon guest data? Read More
Market Report Reno
HVS Market Report: Reno, Nevada - By Desiree Flanary
HVS Market Report: Reno, Nevada
Is history repeating itself in the Reno market, or has the market diversified enough over the last decade to handle the influx of new supply? Read more
Trends® In The Hotel Industry Report
How Changes in Hotel Revenues Suggest Changes in Guest Preferences - By Robert Mandelbaum
How Changes in Hotel Revenues Suggest Changes in Guest Preferences
To measure how changes in guest preference have impacted hotel revenue (beyond rooms revenue), we analyzed operating statements from thousands of U.S. hotels that participated in CBRE’s annual Trends® in the Hotel Industry survey each year from 2007 through 2018. Read more
The Hotel Experience Expo
INTELITY to Exhibit at The Hotel Experience Expo in New York City
INTELITY® announced today that it will exhibit at the Hotel Experience (HX) expo, which will take place this November 10-11 at the Javits Center in New York City. Read more
Property Management System For Independents
RoomKeyPMS Releases New Case Study: The Atticus Hotel & Third Street Flats
RoomKeyPMS Releases New Case Study: The Atticus Hotel & Third Street Flats
Since implementation, both properties have seen immediate improvement in user experience and access to customer service for the platform, and have been able to decrease payment processing rates by approximately 25 - 30%. Read more
The 2019 Smart Decision Guide To Hospitality Revenue Management
Hotel Revenue Management: 3 Key Concepts for Modern-Day Success
The following is a brief excerpt from The 2019 Smart Decision Guide to Hospitality Revenue Management. Now in its fifth edition, this title is widely considered to be the industry’s most authoritative resource on next-generation hotel revenue management. The new edition is now available for complimentary access. Read more
Hotel Development Finland
Scandic to Open Central Helsinki’s Largest Conference Hotel
Rendering of the Scandic Avenue Hotel
Scandic has signed a lease agreement for a new meeting and conference hotel in Helsinki. The hotel, Scandic Avenue, will have 350 rooms and will be located near the Old Church Park in the heart of the city. It is scheduled to open in 2022. Read more
Hotel Development Vietnam
Avani Hotels & Resorts Announces New Beachfront Resort in Nha Trang
Doc Let Water Park Entertainment Centre
Avani Hotels & Resorts announced the signing of an agreement with TTC Hospitality in Vietnam. In the final stages of development and scheduled to open by mid-2020, Avani Doc Let Resort is situated in an ideal location along the stunning white shores of Doc Let Beach in Nha Trang, Vietnam. Read more
Hotel Development Costa Rica
Hyatt Announces Plans for New Hyatt Place Hotel in Costa Rica
The 120-room Hyatt Place San Jose Cariari will be located less than one mile away from the recently opened Costa Rica Convention Center, in the heart of the country’s most important economic center. Read more
Management Appointment Leading Hotels Of The World
Shannon Knapp Named President & Chief Executive Officer for Leading Hotels of the World
Shannon Knapp
Knapp, who assumed leadership responsibilities of the company in April as interim CEO, previously served as LHW's Senior Vice President and Chief Marketing Officer for more than five years. Read more

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In Brief...

Enterprise Business Intelligence Application
Ownership Destination The Mountain Club on Loon Migrates Enterprise Accounting to Aptech’s PVNG

Hotel Development Switzerland
Mandarin Oriental Palace Luzern Hotel to Open at the End Of 2020

Management Appointment PM Hotel Group
Jamie Gamauf Named Vice President of Capital Projects for PM Hotel Group

2019 Lodging Conference
HSMAI Foundation Hosts First-Ever Human Resources Roundtable During 2019 Lodging Conference

Single-Use Plastic Amenity Bottles
Meliá Hotels & Resorts Removes Single-Dose Containers from Bathrooms to Use 75% Less Plastic

Hotel Opening Doha
Four Points by Sheraton Doha Hotel Opens

Hotel Opening Illinois
The Axis Hotel Moline, Tapestry Collection by Hilton Hotel Opens

Hotel Opening Memphis
The Central Station Hotel Opens in Memphis’ South Main District

Hotel Opening Dubai
Hyatt Place Dubai Jumeirah Opens

Hotel Opening Melbourne
New Pullman Hotel Unveiled in Melbourne CBD

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