Hotel Technology Resource
December, 4 2019
 
 
 
Google Eyes: More and More Travelers Are Looking to Google
 
Google Eyes: More and More Travelers Are Looking to Google - By Nick Hopkins
 
Let’s start off with a few eye-opening statistics from Google and their recent Travelers Attitudes & Behaviors research. This report shows that 79% of mobile travelers completed a booking after doing research on their smartphone. In addition, 83% of mobile business travelers have booked travel after doing research on their smartphone. Additionally, 75% of travelers start by using a search engine to find places to stay, according to the latest imFORZA marketing research report. Read More
 
Management Appointment ISeatz
Loyalty Tech Company, ISeatz, Appoints Technology Veteran As Chief Technology Officer
 
Keith Dale, formerly of Orbitz, Google, brings a breadth of expertise in travel technology, data science and DevOps/site reliability as iSeatz continues to scale. Read more
 
SynXis Central Reservations
Small Luxury Hotels of the World Growth Powered by Sabre Distribution and Retailing Solutions
 
One year into its relationship with Sabre Hospitality Solutions, Small Luxury Hotels of the World™ (SLH) is seeing the benefits of connecting with Sabre’s industry-leading distribution solutions, allowing it to grow its portfolio and better serve customers. Read more
 
Guest Acquisition Platform
SiteMinder Secures New Office Space in Evolving Millers Point to Accommodate for Continued Rapid Growth
 
The new site, a converted heritage wool-store-turned-office-property on Windmill Street, will welcome around 400 employees in a 3,687 square metre space, with an initial lease signed for six years. The move is designed to accommodate for both the company’s existing teams and ambitious growth plans, which include expanding the size of its local engineering team. Read more
 
Data Breach
European Hotel Group Suffers Data Breach Impacting 600,000 Hotels Worldwide - Security Magazine
 
Gekko Group, a subsidiary of Accor Hotels, has suffered a major data breach that may have affected a customer base of 600,000 hotels worldwide. Read more
 
Facebook Marketing
4 Mistakes You Want To Avoid When Setting Up Your Facebook Ads
4 Mistakes You Want To Avoid When Setting Up Your Facebook Ads
 
Are you struggling to get great results from your Facebook ads? Wondering if you’re making mistakes that are hurting your campaigns? Read more
 
Mobile Property Management Systems
Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience - By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand
 
You’ve just stepped out of your Uber, as the driver passes you your bags. Your eyes eagerly take in your surroundings for the week — sprawling grounds, a pristine modern lobby, picturesque architecture, and landscaping. A hotel staff member greets you immediately with a beaming smile, iPad in hand, to pull up your reservation. You’ve already checked in through an app on your mobile phone, which will also double as your room key and digital wallet during your stay. Read more
 
Smart Technology
How Smart Technology is Reshaping Hotels
How Smart Technology is Reshaping Hotels
 
With technology and competition, hoteliers are focusing on offering guests a unique experience that attracts them toward their services. The hotel industry has changed over the years. Read more
 
Data Breach
Choice Hotels Notifies Guests of Inadvertent Disclosure Issue
 
Choice Hotels understands the importance of data security, and protecting guest information is a priority. The company recently learned of a technical issue that only occurred when a visitor to its website was using a Safari browser, typed information in a field on the page, and the browser crashed and restarted. Under these circumstances, Safari put information that had been typed by the visitor on the page into the website address in order to repopulate the page when the browser restarted. Read more
 
Hotel Hacking
Hotel Front Desks Are Now a Hotbed for Hackers - ZDNet
Hotel Front Desks Are Now a Hotbed for Hackers
 
The hospitality industry can’t catch a break when it comes to cybercrime. Read more
 
Integrated Hospitality Management Platform
Oceana Launches Intelity Platform, Elevating Guest Experience
Oceana Launches Intelity Platform, Elevating Guest Experience
 
Coastal hideaway looks to hospitality’s broadest platform as part of its $30 million renovation Read more
 
Travel Booking Abandonment
Online Travel Booking Abandonment Rates Reach 90% - The Drum
Online Travel Booking Abandonment Rates Reach 90%
 
The global travel booking abandonment rate averages 90.74% for 2019 so far, with cruise and ferry websites experiencing the highest levels of abandonment, according to new research figures from SaleCycle. Read more
 
The 2019 Smart Decision Guide To Hospitality Revenue Management
AI-Powered Hotel Revenue Management: It's a Whole New World
 
This article is excerpted from The 2019 Smart Decision Guide to Hospitality Revenue Management, which is currently available for complimentary access. Read more
 

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In Brief...
 

Hotel Data Breach
Kaspersky Research Finds Cybercriminals Stealing Guests’ Credit Card Data From Hotels Worldwide

Cloud-based Property Management System
Improve Hotel Operations with Automation and Online Learning

Cloud-based Property Management System
ACE Makes It Easier Than Ever to Improve Hotel Staff Productivity

 
 
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