Hotel News Resource
December, 13 2019
 
 
 
Standing Out In This Era of 'Silent Selling'
 
Standing Out In This Era of 'Silent Selling': Six Ways Hotel Salespeople Can Use Video Email To Engage Prospects - By Doug Kennedy
 
It is eerily silent in most sales offices these days. Whereas in the past the halls echoed with telephone conversations between sales managers and group or function planners, these days the only sounds you’ll hear are the clicking of fingers on a computer keypad. Read More
 
Guest Feedback
TripAdvisor Study Reveals 77% of Travelers More Likely to Book When Business Owners Respond to Reviews
TripAdvisor Study Reveals 77% of Travelers More Likely to Book When Business Owners Respond to Reviews
 
89% of Travelers Said a Thoughtful Response to a Negative Review Improved Their Impression of a Business, Showing the Effectiveness of Owners Responding to All Types of Reviews Read more
 
Market Report Canada
Canadian Hotel Occupancy Down -2.6 Percent to 59.4 Percent For Week Ending 7 December 2019
Hotel Chateau Laurier Québec
 
Revenue per available room down -1.8 Percent to CAD87.52 Read more
 
Hotel Development Canada
HVS Report - Key Takeaways from the 2019 Western Canadian Lodging Conference: Cautious Outlook, Technological Disruption, and a More Experience-Focussed Industry - By Shu Lin (Sharon) Liu
Key Takeaways from the 2019 Western Canadian Lodging Conference
 
The 2019 Western Canadian Lodging Conference (WCLC) that was held on November 25 and 26, 2019 in Vancouver. Caution was the dominant sentiment expressed at the event as the industry expects a slowdown in the near term. Read more
 
Market Report U.S.
US Hotel Occupancy Down -0.2 Percent to 60.3 Percent for Week Ending December 7th - 2019
Hotels in Chicago, Illinois, registered the largest increases in each of the three key performance metrics: occupancy (+15.8% to 72.2%), ADR (+29.5% to US$154.74) and RevPAR (+49.9% to US$111.75).
 
RevPAR up 1.4 percent to US$77.56 Read more
 
U.S. Hotel Industry Performance Overview
Total U.S. Brand.com Grew Year-Over-Year for the 10th Consecutive Month of 2019
Total U.S. Brand.com Grew Year-Over-Year for the 10th Consecutive Month of 2019
 
Kalibri Labs’ U.S. Hotel Industry Performance Overview (HIPO) reveals that the digital channels, Brand.com and OTA, as a percent of the total bookings continue to accelerate, while Property Direct declines. Read more
 
Market Report London
London Hotels Report Slightly Lower Occupancy but Higher Rates for November
London Hotels Report Slightly Lower Occupancy but Higher Rates for November
 
According to preliminary November data from STR, London's hotel occupancy dipped 0.4% to 85.8%, ADR rose 1.6% to £158.94 ($209.18) and RevPAR increased 1.3% to £136.43 ($179.55). Read more
 
Market Report Sydney
Sydney Hotel Industry Reports Lower Performance for November 2019
Sydney Hotel Industry Reports Lower Performance for November 2019
 
Sydney's hotel occupancy fell 3.4% to 86.5% in November, according to preliminary STR data, and a 3.9% ADR decline to 233.61 Australian dollars ($161.03) drove RevPAR down 7.2% to AU$202.06 ($139.28). Read more
 
Mobile Property Management Systems
A Mobile PMS and POS is More Than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business - By Nicole Dehler, Vice President of Product Management StayNTouch, A Shiji Group Brand
A Mobile PMS and POS is More than an Operational Advantage
 
Feeling the influence of technological advances breaking ground across industries, we’ve been able to give an incredible, well-deserved makeover to the guest experience and group booking process. From pre-stay to post-stay, hospitality continues to find new ways to reimagine the guest experience. Read more
 
Integrated Hospitality Management Platform
Serena Hotels to Launch Enterprise Brand Mobile App Powered by INTELITY
 
The luxury hotel group looks to enhance the brand experience by placing guests in control of their stay Read more
 
Global Content Marketing
Four Countries in Asia-Pacific Account for 20% Of Global Travel Spending. Is Your Brand Prominently Represented in These Markets?
Four countries in Asia-Pacific account for 20% Of Global Travel Spending
 
How to Gain Higher Eyeballs & Conversions in These Four Countries? Read more
 
Fuel Hotel Marketing Podcast
Fuel Hotel Marketing Podcast: Episode 128 - The 5 Ps of Storytelling for Hotels (from Hotel Speak)
Fuel Hotel Marketing Podcast: Episode 128 - The 5 Ps of Storytelling for Hotels (from Hotel Speak)
 
If you’ve ever taken a marketing course, you will probably be familiar with the concept of the 5 Ps of Marketing. The 5 Ps are the standard concepts used to come up with a marketing strategy for your business, and encompass: Product, Price, Place, People, and Promotion. Hotel Speak recently published a great article on a slightly different perspective, geared specifically for the hotel and lodging industry. Here’s the breakdown Read more
 

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In Brief...
 

In-Room Digital Experience
IHG Launches IHG Studio Guest In-Room Digital Experience

Hotel Development Portugal
Hilton Debuts Curio Collection by Hilton in Portugal

ONOMO Hotels And BON Hotels Merger
ONOMO Hotels Acquires BON Hotels

Chaplin School Of Hospitality & Tourism Management Rising Stars Alumni Awards
FIU Chaplin School of Hospitality & Tourism Management Honors Alumni Accomplishments with First Ever Rising Star Awards

Hotel Opening Japan
Architect Kengo Kuma-designed Hotel Royal Classic Osaka Celebrates Grand Opening on Dec. 1

 
 
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