Hotel News Resource
January, 17 2020
 
 
 
Rendering of a Tempo by Hilton guest room. Credit: NELSON Worldwide
 
Hilton Launches New Hotel Brand - Tempo by Hilton
 
empo by Hilton launches with 30 hotels under development and 30 more pending deals Read More
 
Front Desk Training
How To Help Your Front Desk Colleagues Overcome 'Compassion Fatigue' - By Doug Kennedy
How To Help Your Front Desk Colleagues Overcome 'Compassion Fatigue'
 
As part of the prework I do before conducting on-site training workshops for front desk teams, I always look at the existing, in-house training standards and content. Nearly all programs cover the concepts of showing empathy, and especially at Forbes rated hotels, to establish authentic, emotional connections. Yet when I look at how colleagues are trained on how to deliver on these standards, I find that most managers are simply going over scripted welcome messages and reviewing interpersonal communications techniques at their meetings. Read more
 
Market Report Canada
Canadian Hotel Occupancy Down -5.1 Percent to 43.8 Percent For Week Ending 11 January 2020
Canadian Hotel Occupancy Down -5.1 Percent to 43.8 Percent For Week Ending 11 January 2020
 
Revenue per available room down -4.8 Percent to CAD61.81 Read more
 
Market Report U.S.
US Hotel Occupancy Down -3.1 Percent to 51.7 Percent for Week Ending January 11th - 2020
Marriott Triple Branded Hotel in Downtown Nashville
 
RevPAR down -7.7 percent to US$62.30 Read more
 
U.S. Hotel Industry Performance Overview
Total U.S. Hotel Booking Window and Average Length of Stay Continue to Compress - November 2019
Total U.S. Hotel Booking Window and Average Length of Stay Continue to Compress
 
Growth in hotel demand exceeded supply growth, both in November, and YTD, as evidenced by increases in both Guest Paid RevPAR and Occupancy. Read more
 
Management Appointment Nor1
Raul Gomez Appointed to Director of Sales, Americas to Support Nor1 in LATAM Market
 
Nor1 expands team to meet the growing demand for advanced upselling platform in Latin America Read more
 
Change Management
The Path to Successful Change Management - FAQ with an Expert - By Laura Badiu
The Path to Successful Change Management
 
Change is rarely easy. In hospitality, keeping up with trends and technology innovations is not only a must but the actual key to surviving within such a competitive environment. New generations of travelers arise along with different demands and expectations and new hotel tech is developed and perfected every day. Darwin was not wrong when referring to the survival of the fittest, even though we are now downsizing the concept to fit the business area. In hospitality, you either adapt to change or you risk to become obsolete. Read more
 
Hotel Transaction Reno
Harrah's Reno Sold for $50 Million
 
Caesars Entertainment Corporation (NASDAQ: CZR) and VICI Properties Inc. (NYSE:VICI) today announced they have signed an agreement to sell Harrah's Reno Hotel and Casino to an affiliate of CAI Investments for $50 million. Read more
 
Hotel Development Birmingham U.K.
The Grand Hotel Birmingham Set to Open in Summer 2020
 
Starwood Capital Group, a leading global private investment group, announced today that The Grand Hotel, housed in one of Birmingham's most iconic buildings overlooking the city's Colmore Row, will once again open its doors to the public in the summer of 2020, following a restoration that will return the city centre landmark to its former glory. Read more
 
Hotel Website Design
Hotel Website Design in 2020: A Guide
 
With 2020 upon us it’s a good time to evaluate your website performance and determine what changes you want to make to optimize your hotel website design. In our industry, a website can make or break a business. In order to convince the people who land on your website to learn more about your property and ultimately convert, you have to know what will actually compel them to stick around and take action. Read more
 

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In Brief...
 

Management Appointment Servingintel Inc
ServingIntel Inc. is Pleased to Welcome Nicholas Wolf

Management Appointment Servingintel Inc
ServingIntel Inc. is Pleased to Welcome Pratik Soni

Management Appointment Four Seasons Hotels
Thomas Krooswijk Named General Manager for the Four Seasons Resort Marrakech

Hotel Opening Peru
Holiday Inn Lima Miraflores Opens in Peru

Hotel Opening Manhattan
Radisson Hotel New York Times Square Opens

Hotel Opening Texas
Hyatt Place Waco-South Hotel Opens in Texas

Hotel Opening Hawaii
Auberge Resorts Collection Opens Mauna Lani Resort in Hawaii

 
 
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