Azerai Ke Ga Bay, a luxurious and secluded oceanfront retreat in southeastern Vietnam, is set to launch in early 2020 as the third property in Azerai Resorts' growing portfolio.
Simon Barnett has been appointed Hotel Manager, Four Seasons Hotel Singapore. Bringing with him more than 25 years' varied experience, hospitality expertise and passion to the role, he was most recently Hotel Manager at Four Seasons Hotel Sydney.
Rohit Kapoor, CEO, New Real Estate businesses appointed as CEO, India & South Asia for OYO Hotels & Homes
There is no doubt that the hospitality industry emphasizes personalization and a positive customer experience. Though there are many unmanned hotels in airports and cities around the globe, the majority of travelers prefer a human-to-human experience at the time of check-in, and whenever they need to request services or changes to their reservations. And that is only one part of the world of hotel operations.