Nor1 celebrates achievements in development, product launches, client wins, acquisitions and global expansion in 2018, poised for strong 2019 continue reading →
With the onset of 2019, weve stumbled upon a rather interesting (albeit, integral) crossroads in the hospitality realm. As consumer technology continues to expand its influence and popular adoption across industries, brands are realizing mounting pressure to adapt to this new age of technological personalization and hyper-connectivity. Why? Because with heightened technology and uninhibited connection across platforms, comes higher stakes and those companies who fail to keep up are, simply put, at risk of being left behind. And rest assured, hotels are no different. continue reading →
A Successful Guest Engagement Strategy Begins with The Propertys Business Objectives, Then Leverages Technology to Create A Personalized Guest Journey continue reading →
Change is imminent - and in the meetings industry, its upon us. From more engaging, holistic experiences to the the bold new expectations of 'bleisure,' event planners and suppliers are racing to adapt in an industry thats as dynamic as its ever been. continue reading →
In todays competitive hospitality business, as a hotelier, it is quite important for you to get more traffic from Google in order to generate more direct bookings. Apart from helping you decrease your OTA dependency, it also helps you save on commission amount. Yes, we are talking about the importance of Google Hotel Ads (GHA) here. And to achieve this, you must increase your hotels visibility on Google Ads. continue reading →
Over the course of the two decades that I have planned events, I have always started my process with the foundational step of creating my floor plan first. This method has proven a strategic advantage in successfully executing events ranging from the XI International Conference on AIDS (one stadium, one arena, one convention centre, one university campus building, two hotels and a downtown conference centre) to a 3,000-person medical convention with 50 breakouts to taking over the multi-level outdoor Olympic Plaza for MPI WEC in 2010. continue reading →
Chapter 3 of The 2019 Smart Decision Guide to Hotel Property Management Systems is focused on helping hoteliers ask the right questions of hotel technology solution providers during the research and evaluation process. By asking the right questions, hoteliers can better determine which solution(s) on the market today best fits their needs and is most likely to deliver the benefits they seek. continue reading →
As a hotelier, you focus on getting more bookings, increasing occupancy, and selling rooms at competitive rates to drive revenue for your property. But at the same time, you also need to understand how travelers are making their reservations, what they expect from you, and ultimately what makes them come back to your hotel. Here are some trends that can help you identify key areas, to fuel revenue growth at your property this year. continue reading →
StayNTouch is partnering with Ruby Hospitality to implement Rover PMS and Zest guest-facing solutions across all five of their Spokane, WA area properties. continue reading →