Recent studies highlight a significant trend: Gen Z (aged 18 - 24) is turning to social media for their travel searches. This age group bypasses Google in favor of visually-driven platforms like Instagram (67%) and TikTok (62%) to find places to stay.
In this world of rapidly rising costs, the deployment of digital procure-to-pay (also known as P2P and e-procurement) solutions becomes crucial. Leveraging this technology can facilitate the automation of purchasing processes, significantly reducing time inefficiencies and manual errors.
We ask Matthew what led him to his role, what the future of AI means for travel managers, and what we can expect in the future.
Using Tripleseat QR Codes is a strategic business move that offers tremendous benefit for event management at your venue, including improved financial risk mitigation to ensure prompt event payments, streamlined payment processing, and an enhanced guest experience.
Large scale events are significant revenue generators for hoteliers, injecting demand into markets and thus allowing hotel revenue managers to advertise much higher rates for their hotels during these periods.
Are your guests leaving fewer reviews than you expect? Here are 4 ways for hoteliers to get more feedback from guests.
NEW tools take center stage at the company's largest Users' Conference on record, including embedded payments, learning management, client incentives and more
Journey's hospitality solutions provide a unified approach to managing bookings seamlessly and streamlining operations, while prioritizing direct revenue management.
In an age where competition has never been tougher, benchmarking is your compass. This guide provides an overview of benchmarking and best practices in revenue management.
In today's digital age, a user-centered hotel website plays a crucial role in attracting and converting potential guests into bookings. With travelers increasingly relying on the internet to research and book accommodations, having a website that prioritizes user experience and meets their needs is of utmost importance.
We sat down with three Revenue Management experts, Virginia McShane, Joshua Clem, and Hudson Wood, to get some tips and tricks for tracking pickup and pace, communicating with other departments, and staying flexible in a dynamic market.
HFTP is hosting this complimentary webinar as a service to hospitality professionals, disseminating the most current security practices and measures, helping to safeguard trust and integrity in the industry.
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset
More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before - and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but also ensure that their claims can be substantiated by real actions and evidence.
Operators know fitting the right tech to their customer base's needs provides an advantage.
Is it illegal to estimate what hotel prices might be in the future? According to some powerful people, it could be. Plaintiffs in several class-action lawsuits argue that merely having access to algorithmically informed price insights amounts to an illegal conspiracy among business competitors - that it?s fair to assume they'll stop competing and just fix prices instead.
Two top artificial intelligence experts - one an optimist and the other more alarmist about the technology's future -engaged in a spirited debate at the TIME100 Summit on Wednesday.
Hospitality industry organisations must constantly evolve to meet the changing needs of modern consumers. Today's hotel guest or restaurant visitor expects fast, friendly, and efficient service from the moment they arrive to the moment they leave.
SiteMinder has announced that its ecosystem has expanded to over 2,150 partners, cementing the ecosystem as the largest within the global hotel industry.
Hotel tech companies join forces for a globetrotting adventure of innovation, connection, and industry transformation
Having the right software integrations with your sales and catering platform like Tripleseat for Hotels can significantly enhance productivity and streamline operations. Here, we discuss the top software integrations that every hotel should consider to ensure that their teams can perform more work in less time, thus enhancing both guest satisfaction and operational effectiveness.
Llama 3, the AI model introduced by the US-based social media company Meta Platforms Inc. (Meta), has sparked a wave of reactions from technology and AI influencers. Influencers on the 'X' platform are buzzing with excitement over Llama 3's launch, viewing it as a transformative step towards democratizing AI, which led to a sharp rise in discussions around 'Llama 3' during the third week of April, reveals Social Media Analytics Platform of GlobalData.
Steve Jobs once said, 'The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.' There is, perhaps, no more relevant sentiment to apply to the hospitality industry. I recently had an insightful conversation with Feng Ou. We discussed his experience starting up in Silicon Valley, the evolution of DerbySoft, and potential strategies for hoteliers to keep up with market changes.
Predicting the speed and shape of how search marketing will be changed by artificial intelligence is an impossible task. But marketers should take one thing for granted: Search marketing in Google should stay on top of the priority list for the foreseeable future.
During this webinar, our panel of experts: David Bicknell, Principal Thematic Intelligence Analyst; Amy Larsen DeCarlo, Principal Security and Data Center Services Analyst at GlobalData; and Bjørn Rasmussen, Chief Technology Officer of Orange Cyberdefense Norway, will discuss the state of cybersecurity in challenging times.