This report highlights the key trends in the Indian hospitality industry in 2023 along with the sector performance metrics, brand signings, and brand openings during the year. It also provides our outlook for the sector for 2024.
As reliance on zero and first-party data sources becomes increasingly crucial, proactive adaptation and integration of customer profiles into evolving marketing channels will be essential for maintaining competitiveness in the industry. I discussed this recently with my colleagues on the HSMAI Rising Marketing Leader Council, read on for highlights from our discussion
In the second article in this three-part series exploring luxury hotels and how a 'sense of place' helps differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand's identity can elevate the hotel experience and create a unique sense of place.
Sources predict that hotels' pricing power will remain strong. However, we don't need a pandemic recovery to fall into the trap of overpricing. Why do we do this?
LinkedIn is more than just a platform for networking - it is a critical tool for career advancement and professional visibility. Leveraging insights from the recent meeting of the HSMAI Sales Advisory Board members, here are seven tips you can use to become a LinkedIn thought leader.
Here at HSMAI we are ramping up efforts to invigorate our member base and foster robust market-specific growth. As we move into 2024, our strategic priority to 'broaden our reach' takes center stage, focusing on developing new markets and enhancing the member value proposition through localized engagement.
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset
More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before - and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but also ensure that their claims can be substantiated by real actions and evidence.
The concept of drip pricing has sparked much debate, yet what does it truly mean for us in the realms of travel, hospitality, and tourism? In this episode, we are joined by Richard Collie, Managing Associate for TLT LLP a consumer law expert at award-winning law firm with particular specialism in the leisure industry.
The hospitality industry has a significant impact on the environment, from extensive water and energy usage to waste production. However, the growing awareness of environmental issues has led many consumers to prefer businesses that commit to sustainable practices. This shift presents a golden opportunity for hotels. This article will show you ways you can implement some good practices that not only will be good for the earth, but great for bringing in more guests.